TERMS & CONDITIONS

CANCELLATIONS & REFUNDS

Please contact me within 24 hours of your scheduled appointment for any cancellations. You will be charged in full for cancellations with less than 24 hours notice; otherwise no refunds are provided. No refunds or time will be reallocated if you miss your appointment, or entered our session late.

TOPICS NOT COVERED

I am committed to providing a supportive and empathetic environment as your virtual friend, life coach, and counselor. However, it's important to note that I am not equipped to address topics related to self-harm, harm to others, or suicidal tendencies. If you or someone you know is experiencing such challenges, it is crucial to seek immediate professional help. My services are not a substitute for qualified mental health assistance. In case of emergencies, please contact local emergency services or a mental health professional who can provide the specialized care needed for these critical situations. I am committed to providing a supportive and empathetic environment as your virtual friend, life coach, and counselor. However, it's important to note that I am not equipped to address topics related to self-harm, harm to others, or suicidal tendencies. If you or someone you know is experiencing such challenges, it is crucial to seek immediate professional help. My services are not a substitute for qualified mental health assistance. In case of emergencies, please contact local emergency services or a mental health professional who can provide the specialized care needed for these critical situations.I am not a licensed medical specialist or professional therapist. While I strive to provide empathetic support, practical advice, and a listening ear, my services as a virtual friend and life coach are not a substitute for professional mental health care. While I am committed to providing supportive and empathetic virtual friend and life coaching services, there are certain topics that are strictly prohibited. Discussions involving self-harm, harm towards others, explicit sexual content, verbal abuse, or any form of inappropriate harassment are not permitted. If any such topics are introduced during our sessions, I reserve the right to issue a warning or terminate the call immediately, with no refunds provided. This policy is in place to maintain a safe and respectful environment for both parties involved. Thank you for your understanding and cooperation.If you are experiencing severe mental health issues, please consult with a qualified mental health professional. My role is that of a friendly companion and advisor, and I do not possess the expertise to diagnose or treat medical or psychological conditions. Always prioritize your well-being and seek appropriate professional help when needed. I am committed to providing a supportive and empathetic environment for our discussions. However, it's crucial to note that my services do not cover topics related to self-harm, harm to others, or suicidal tendencies. If any conversation involves these sensitive subjects, the call will be immediately terminated. Your well-being is of utmost importance, and in such cases, I strongly recommend reaching out to appropriate professionals or helplines.

Here are some resources for immediate assistance

- Emergency Resources:

California Department Of Public Health

LA Department Of Mental Health

- Reach out to a local mental health crisis line: Call 988

- Consult a mental health professional in your area: Google -> Mental Health Professional + Your City

Remember, there is help available, and it's essential to connect with professionals who specialize in handling these critical situations.

In our counseling sessions, I want to ensure a clear boundary regarding personal matters. While I am here to support and assist you, I kindly request that my personal life not be discussed during our sessions; unless otherwise consented by both parties. This ensures a professional and focused environment where we can prioritize your needs and concerns. You're confidentiality and comfort are paramount, and I appreciate your understanding and respect for this boundary.

LIABILITIES

After our consulting sessions concludes, please be advised that I am not liable for any actions, decisions, or outcomes that may occur as a result of the guidance and information provided during our session. The advice and discussions are intended for support and informational purposes only.

It is crucial to recognize that personal responsibility plays a significant role in implementing any recommendations or decisions discussed during our session. While I strive to offer meaningful insights, the ultimate choices and consequences rest with you.

If you have concerns about legal, financial, or medical matters, it is advisable to consult with the appropriate professionals. By engaging in our consulting session, you acknowledge and accept that I am not responsible for the aftermath of any decisions made during or post our consultation.

Please seek professional advice as needed for specific and critical situations.

MEDIA RELEASE OPT-IN

For legal purposes, I record my all my sessions. Nevertheless, I recognize the value of meaningful conversations, and if our dialogue is insightful or educational, I may seek your consent to share anonymized excerpts on my platforms. This allows others to benefit from shared experiences and gain a better understanding of the support and guidance I provide. Rest assured, your personal identity will always remain confidential. Your stories have the power to inspire and educate, contributing to a community that seeks understanding and personal growth.

Media Release Agreement

Client understands that our virtual sessions may be recorded for legal, quality assurance, training, and promotional purposes.

Client hereby grants permission to Stefani Guzman, and any of her subcidies to use the recorded material in perpetuity to all subcompanies as well using this for media purposes, including but not limited to social media, promotional content, and other marketing materials. the irrevocable right and permission to record, use, reproduce, distribute, and publicly display any voice recordings made during our sessions for media, social media, and promotional purposes. This agreement encompasses the right to edit, alter, or combine the recordings at the discretion of [Your Name]. I acknowledge that this release is voluntary and that I will not receive any compensation, now or in the future, for the use of these recordings. This release is valid in perpetuity and applies to all current and future media and promotional activities conducted by [Your Name].

Client acknowledges that their identity will be kept confidential, and any personal information shared during the sessions will be treated with the utmost discretion.

Client understands that their participation is voluntary, and have the option to decline or request exclusion from any recorded content.

Clien releases Stefani Guzman and any of her subsidies from any liability arising from the use of the recorded material for the stated purposes.

By continuing with our virtual sessions and opting-in to the media release you electronic sign that you, the client confirms have read, understood, and agreed to the terms of this Media Release Agreement.

CONFIDENTIALITY

During our sessions, please be aware that our conversations will be recorded for legal purposes. However, rest assured that all information shared will be treated with the utmost confidentiality. Your privacy is a top priority, and no details discussed during our sessions will be disclosed to third parties if you opt-out of the media release agreement at the moment of booking.

If you have any concerns about the recording or confidentiality, please feel free to discuss it before or at the start of our session. Your trust is essential, and I am here to create a safe and supportive space for you.